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Quality Policy
TRIBALYTE TECHNOLOGIES, S.L. Management establishes this Quality Policy as a sign of its will to guarantee the best quality, its path towards excellence and its desire to achieve leadership in the design and development of software engineering projects, the development, maintenance and support of customised applications, consultancy and training and the analysis, valuation and registration of patents and utility models.
TRIBALYTE TECHNOLOGIES, S.L. is aware of the importance of quality in the development of its activities to ensure conformity in all its services, so the Management maintains and improves its Quality Management System based on the requirements of the UNE-EN ISO 9001:2015 standard: “Quality Management Systems. Requirements” for the activities it carries out.
The priority of TRIBALYTE TECHNOLOGIES, S.L. is to achieve the satisfaction of our customers and all interested parties, complying with the legal and regulatory requirements that apply to us as effectively as possible, exceeding their expectations and requirements, both explicit and implicit. In this way, we ensure that the service we provide is of the highest quality and meets the applicable specifications, based on the following commitments:
Management and development of the human potential of TRIBALYTE TECHNOLOGIES, S.L. through: – – Establishment and adaptation of the necessary resources to improve their training.
- Raising the awareness of all employees about the importance of quality in the company and the improvement of the Quality Management System implemented. The main means to achieve these objectives is the acceptance of this commitment by all personnel. Therefore, we will devote our best efforts to motivate, integrate and involve all staff in this process of continuous improvement. Involvement and participation of the staff of TRIBALYTE TECHNOLOGIES, S.L. both in the business project and in the Quality Management System. Dissemination of this Quality Policy, communication and dissemination of knowledge within the organisation.
- Deployment of the resources (technical, economic and human) necessary to carry out the activities of TRIBALYTE TECHNOLOGIES, S.L. effectively and efficiently, ensuring that the staff has the necessary skills and qualifications to carry out the corresponding work.
- Analysis of the results and establishment of quality objectives and actions aimed at the continuous improvement of the procedures used and the services offered. Search for the highest levels of quality through effective management and control of all processes with the aim of permanently improving and optimising processes and systems.
- Fulfilment of the requirements of customers and all interested parties, satisfying their needs and expectations, as well as the legal and regulatory requirements that apply to it as efficiently and reasonably as possible.
- To meet the requirements of our customers in accordance with criteria of reliability, professionalism and punctuality in deliveries.
- Adequacy of the Quality Management System to the context of the organisation and to the nature and level of risks that may exist for the organisation.
- Extending the scope of the Quality Policy guidelines to suppliers, both external and internal, collaborating with them in the establishment of systems that guarantee compliance with the requirements.
The responsibility for the fulfilment of these Quality principles is linked to the Management, which shares with the human team of TRIBALYTE TECHNOLOGIES, S.L., the conviction that this way serves to increase the Quality Culture of all the staff of the company. And, for the record, this Quality Policy is signed in Madrid, on 15 July 2020 by:
The Management of TRIBALYTE TECHNOLOGIES, S.L.